1. Subscription plans

DiamondFit currently offers annual Base and annual Premium membership options. Your plan determines which tools and features are available to your account.

DiamondFit Base provides the core recruiting foundation. DiamondFit Premium provides the full recruiting command center. Plan features, pricing, access levels, and product offerings may change over time.

2. Automatic renewal

Paid DiamondFit memberships renew automatically on an annual basis unless canceled before the next billing date. By purchasing a subscription, you authorize recurring annual charges to your selected payment method until canceled.

3. How to cancel

You may cancel your subscription through your account or billing portal when available. If you cannot locate the cancellation option, contact us at support@diamondsportsrecruiting.com using the email associated with your account.

Cancellation requests should be submitted before the next renewal date to avoid future charges. We recommend canceling at least 48 hours before renewal to allow time for processing.

4. Access after cancellation

Canceling a subscription stops future renewal charges. Unless otherwise stated, you will continue to have access to your paid plan through the end of the current annual billing period.

5. Annual plan refunds

Annual subscriptions are generally non-refundable once purchased. However, if you contact us within 7 days of your first annual purchase and have not materially used the platform, we may review the request and issue a refund at our discretion.

6. Accidental purchases or duplicate charges

If you believe you were charged in error, purchased the wrong plan, or were charged more than once, contact us as soon as possible at support@diamondsportsrecruiting.com. We will review the issue and attempt to resolve it fairly.

7. No prorated refunds

Unless required by law or approved by us in writing, we do not provide prorated refunds for unused time, partial years, inactivity, failure to use the platform, or missed cancellation deadlines.

8. Digital products and resources

Digital products, templates, downloads, guides, reports, or one-time resource purchases are generally non-refundable once accessed, downloaded, delivered, or made available.

9. Recruiting outcomes are not refundable events

Diamond Sports Recruiting and DiamondFit do not guarantee scholarships, offers, roster spots, admissions decisions, coach responses, playing time, financial aid packages, visits, commitments, or recruiting outcomes. Lack of a recruiting outcome, coach response, scholarship, roster spot, admissions result, financial aid package, or other recruiting result does not qualify a purchase for a refund.

10. Account issues

If you are unable to access your account due to a technical issue, contact support. We will make reasonable efforts to help restore access. Technical issues must be reported promptly so we can investigate.

11. Grandfathered or legacy access

If DiamondFit has previously offered a plan, promotion, or access level that is no longer publicly available, that access may be governed by the billing terms, plan limits, and product rules in effect at the time of purchase unless otherwise updated by Diamond Sports Recruiting.

12. Chargebacks

If you have a billing concern, please contact us first so we can review and resolve it. Filing a chargeback may result in immediate suspension or termination of account access while the dispute is reviewed.

13. Changes to this policy

We may update this Refund & Cancellation Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

14. Contact

Refund and cancellation questions may be sent to support@diamondsportsrecruiting.com.